Returns Policy

If you are not fully satisfied with your purchase, you can return items to us within 7 days of receipt, provided they are in original resalable condition. Once returned, you are entitled to an exchange or a refund, excluding the cost of original postage and packaging.

To initiate a return, please email us at sales@don-threads.co.uk with your name, address, and order number so we can locate your order quickly.

Please note:

• Refunds can only be made back to the original payment method used to purchase 

• We cannot refund or exchange items that appear worn, washed, or are not in original condition with all tags still attached. 

• This policy does not affect your statutory rights as a consumer.

• Ensure all returned items are well packaged to avoid damage during transit.

• Use a trackable, insured service for returns, as we cannot be responsible for items lost or damaged in transit.

Thank you for your understanding!