Terms and Conditions
Terms and Conditions
Last Updated: December 2024
Welcome to Don Threads. These Terms and Conditions ("Terms") govern the use of our website, www.donthreads.co.uk, and the purchase of any products sold through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before making a purchase. If you do not agree to these Terms, please refrain from using the Site.
1. Account Registration
1.1 Account Creation
To place an order or make a purchase, you may be required to create an account with us. When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.2 Age Requirement
You must be at least 18 years old to use our Site and make a purchase. By using this Site, you confirm that you meet this age requirement.
2. Product Availability and Pricing
2.1 Product Availability
All products listed on our Site are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
2.2 Pricing
All prices are listed in £ pound sterling and are subject to change without notice. While we strive for accuracy, errors in pricing may occur, and we reserve the right to correct any pricing errors. In the event of a pricing error, we will notify you and provide the option to cancel or adjust the order.
2.3 Sales Taxes
Sales tax may be applied to orders based on the shipping address and the applicable laws in your jurisdiction. Any applicable taxes will be calculated during checkout.
3. Ordering and Payment
3.1 Placing an Order
By placing an order on our Site, you are making an offer to purchase the product(s) selected, subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product descriptions, or fraudulent activity.
3.2 Non-Refundable Deposit
In certain cases, we may offer customers the option to place a non-refundable deposit to secure an item. The item will not be shipped until the full balance is paid. The deposit is non-refundable and will not be returned under any circumstances.
3.3 Payment Methods
We accept payment via debit cards, credit card, PayPal, Klarna, Clearpay. By submitting your payment details, you authorize us to charge the full purchase price, including taxes and shipping fees, to your selected payment method.
4. Shipping and Delivery
4.1 Shipping Policy
We offer shipping worldwide (please email for more details, costs apply). Orders will be processed and shipped once full payment, including any applicable taxes and fees, has been received. Shipping times and costs vary depending on your location and the shipping method chosen at checkout.
4.2 Delivery Times
Estimated delivery times are provided during checkout. While we aim to deliver your order within the specified timeframe, we cannot guarantee delivery dates and are not responsible for delays caused by third-party carriers.
4.3 Shipping Restrictions
Certain products may have shipping restrictions. These restrictions will be communicated to you during the checkout process, and we reserve the right to cancel or modify orders if restrictions apply.
5. Returns and Exchanges
5.1 Return Policy
We accept returns for items that are unused, in their original condition, and with all tags attached. Returns must be requested within 7 days of receiving the order. Please refer to our Return & Exchange Policy for further details.
5.2 Exchanges
Exchanges may be available for defective or damaged products. Please contact us within 7 days of receiving your item to arrange an exchange.
5.3 Non-Refundable Items
Some items may be non-returnable or non-refundable, including but not limited to sale items, personalized products, and those marked as final sale.
6. Intellectual Property
6.1 Ownership of Content
All content on this Site, including text, images, graphics, logos, videos, and other materials, is the property of Don Threads or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content without prior written consent from us.
7. Privacy and Data Protection
7.1 Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
7.2 Data Security
We implement reasonable measures to protect the security of your personal and payment information, but we cannot guarantee the absolute security of data transmitted over the internet.
8. Limitation of Liability
8.1 Disclaimer of Warranties
The Site and Products are provided "as is" without any warranties, express or implied. We do not guarantee that the Site will be free of errors or that access will be uninterrupted.
8.2 Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or the purchase of our Products.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
9.2 Dispute Resolution
Any disputes arising from or relating to these Terms or the use of the Site will be resolved through binding arbitration, rather than in court, except that you may seek relief in a small claims court if your claims qualify.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. By continuing to use the Site after such changes, you agree to the updated Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: sales@don-threads.co.uk
Phone: 07398625157